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Problem: The Windows Store does not start and open.
Some applications also start with the message: The app has not started
 
Error Windows Store does not start:
Start the Windows Store from Windows startup area
But no window opens

 
 
Follow these steps to repair the Windows Store
 
Windows 10 Troubleshooting

 
Under Problem treatment or directly under Windows Update only an update

 
Under Problem handling, select the Windows Store Apps on the right

 
Wsreset (troubleshooting by console)

 
This error may not appear
Ms-windows-store: purgecache
The app has not started

 
3) reset the cache
Win + R
Or Windows -> Run

 
Under Open, enter the text:
% HOMEPATH% \ AppData \ Local \ Packages
enter

 
After that you get to
C: \ Users \ user \ AppData \ Local \ Packages
Here is the Microsoft.WindowsStore_xxxxxxx

 
This opens and changes to the LocalCache of the WindowsStore

 
If there is another content or subdirectory here, you can delete it

 
After that, the Windows Store should usually work again
 
 
Log error:
The app has not started

 
Mobile

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