Problem: The Windows Store does not start and open.
Some applications also start with the message: The app has not started
Error Windows Store does not start:
Start the Windows Store from Windows startup area
But no window opens
Follow these steps to repair the Windows Store
Windows 10 Troubleshooting
Under Problem treatment or directly under Windows Update only an update
Under Problem handling, select the Windows Store Apps on the right
Wsreset (troubleshooting by console)
This error may not appear
Ms-windows-store: purgecache
The app has not started
3) reset the cache
Win + R
Or Windows -> Run
Under Open, enter the text:
% HOMEPATH% \ AppData \ Local \ Packages
enter
After that you get to
C: \ Users \ user \ AppData \ Local \ Packages
Here is the Microsoft.WindowsStore_xxxxxxx
This opens and changes to the LocalCache of the WindowsStore
If there is another content or subdirectory here, you can delete it
After that, the Windows Store should usually work again
Log error:
The app has not started
